En Vogue Equilibrium+ Managed IT Service

Keeping your server up 100% of the time so you can focus on your business

 Server errors account for 70% of overall downtime, as when they go down, they take down your most important work functions such as email, internet and files. Can you run your business without your internet, email and files? Can you afford your server being down for an hour? A day? Probably not. If that is the case then this package may be the package for you.

Some elements of Equilibrium Plus:

Server Maintenance: We perform proactive maintenance on your server to ensure that it is running smoothly and efficiently. Some aspects we look at are
•    Successful backups and test restores
•    Up to date security for your server and computers
•    Optional Proactive upgrades for hard drive space, amount of memory so you aren’t caught short
•    Immediate remediation of any server errors

 Advanced Network Monitoring: We will monitor your network and proactively fix any issues on your router or modem that might block your network or internet access. We will also monitor your workstations but any work on them is billable.

 Remote Support: Using our remote support tool from N-Able, we can even fix problems while you continue working on your computer!

Priority Support: with this package, we guarantee an immediate response to your issues

Lower Regular Labour rate: For remote and on-site calls you will get a lower labour rate than our standard rate. 

Here is a comparison chart of our packages: