|
Managed Service Feature Comparison Chart |
|
Please use this chart to compare our managed service packages: | Features | Lite | Plus | Total Care | | Real-time monitoring of your network | X | X | X | | Remote computer service, using best of class remote tool | X | X | X | | Priority response over pay as you go clients | X | X | X | | Security and Backup Monitoring | X | X | X | | Discounted Labour Rate | X | X | X | | Resolve network hardware issues | | X | X | | Proactive Server Maintenance | | X | X | | Proactive Computer Maintenance | | | X | | Complete Security Soltuion, based on Symantec Endpoint Protection | | | X | | Internet Based Backup Solution for your Server | | | X | | Unlimited Help Desk and On-Site Support | | | X | | Guaranteed 99.99% Uptime | | | X | | Ability to restore your server in 30 minutes | | | X | | Monthly meeting to review results of monitoring | | | X |
|
