En Vogue Equilibrium Total Care

We care for your network! Keeping your entire network up 100% of the time so you can focus on your business.

 If your company cannot afford a second of downtime, this package is for you. For instance, if you or your employees bill out at $100+ an hour, think about what an hour of downtime does to your ability to make money. With our Total Care package, your network will never go down. This means we will provide unlimited on-site and remote support, and preventative maintenance on all your network devices to ensure your business is always running.

Some elements of Equilibrium Total Care:

Unlimited No Charge On-Site and Remote Support: We are so confident that this package will keep your network running well that we offer unlimited on-site and remote support for your network. That means one predictable bill that does not change each month.

Server and Workstation Maintenance: We perform proactive maintenance on your servers and workstations to ensure that it is running smoothly and efficiently. Some aspects we look at are
•    Successful backups and test restores of your server
•    Up to date security for your server and computers
•    All workstations are properly configured and running as fast as possible
•    Automatic ordering of necessary upgrades and print cartridges so you aren’t caught short
•    Immediate remediation of any server & workstations issues

 Remote Support: Using our remote support tool from N-Able, we can even fix problems while you continue working on your computer!

 Priority Support: with this package, we guarantee an immediate response to your issues with the highest level of priority that we offer.