En Vogue Equilibrium LiteThe monitoring you need, at a very affordable price.
Want to get your computers running more reliably, but don’t have a large IT budget? Then En Vogue Equilibrium Lite may be the answer for you. With En Vogue Equilibrium Lite, you get monitoring of all your computers, but any action we take will be billable separately. Here are some more details of the program: Remote Support: This is the minimum package required in order for us to assist you remotely, using our tool that can even fix problems while you continue working on your computer! Network Monitoring: We will monitor your network, and with a Block Hour purchase, fix issues before they become major problems. Priority Support: with this package, we guarantee a maximum 4 hour response time Lower Regular Labour rate: For remote and on-site calls you will get a lower labour rate than our standard rate. Here is a comparison of our three monitoring packages: | Features | Lite | Plus | Total Care | | Real-time monitoring of your network | X | X | X | | Remote computer service, using best of class remote tool | X | X | X | | Priority response over pay as you go clients | X | X | X | | Security and Backup Monitoring | X | X | X | | Discounted Labour Rate | X | X | X | | Resolve network hardware issues | | X | X | | Proactive Server Maintenance | | X | X | | Proactive Computer Maintenance | | | X | | Complete Security Soltuion, based on Symantec Endpoint Protection | | | X | | Internet Based Backup Solution for your Server | | | X | | Unlimited Help Desk and On-Site Support | | | X | | Guaranteed 99.99% Uptime | | | X | | Ability to restore your server in 30 minutes | | | X | | Monthly meeting to review results of monitoring | | | X |
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